Plans, bookings and contract terms
The plan determines aspects such as the user allowance. Provider capacity determines how many access points or locks you book.
Before registering
Open Prices, compare the offered plans and select the product quantities you need. Review the current price preview. Joining an existing workspace by invitation or access request does not require your own plan.
Review an existing contract
Open Settings → Plan & Access Points. Check the plan, term, user allowance, booked products and contract total. The current contract uses agreed prices; today's catalogue prices do not automatically replace them.
| Operation | Current behavior |
|---|---|
| Upgrade Basic to Professional | Immediate during the term; prorated positive price difference |
| Downgrade Professional to Basic | Scheduled successor at the end of the term |
| Add provider capacity | Available immediately; the whole booking day is charged |
| Reduce provider capacity | Backend rules defined; no connected action in the current plan panel |
| Renewal and contract end | Separate topic with explicit availability status |
Commercial calculations use calendar days in Europe/Berlin. A location's time zone does not change contract boundaries.
Current Professional plan and contract term in the demo workspace.
All numerical examples in this handbook are fictional. The actual preview and confirmation in the app are authoritative. A monthly breakdown explains the calculation; it is not automatically a monthly debit schedule.